Last updated: September 8, 2026

This Privacy Policy explains how TCM Services ("TCM Services", "we", "us" or "our") collects, uses, shares and protects personal information when you visit tcmsvc.com or use any application or service we provide (together, the "Services"). By using the Services you agree to this policy.

Information We Collect

• Information you give us. Details you submit directly, such as your name, email address, phone number, company and the contents of any message or request you send us.
• Account and authentication data. If you sign in through a third party such as Google, we receive the basic profile information and the specific data you approve during sign-in.
• Usage and device data. Standard technical information collected automatically, such as IP address, browser type, device type, pages viewed, and the dates and times of access.
• Cookies and similar technologies. Small files used to keep you signed in, remember preferences and understand how the Services are used. Most browsers let you refuse or delete cookies.

How We Use Information

• To provide, operate, maintain and improve the Services.
• To create and secure your account and authenticate you.
• To respond to your enquiries and provide customer support.
• To send service-related messages, including security alerts and changes to our terms or policies.
• To detect, investigate and prevent fraud, abuse and security incidents, and to comply with legal obligations.

We do not sell your personal information, and we do not use it for advertising or to build advertising profiles.

Google User Data and Limited Use

Where our Services request access to data from Google APIs, our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We access only the scopes you approve, use that data solely to provide and improve the user-facing features you requested, do not transfer it to others except as necessary to provide those features, to comply with applicable law, or as part of a merger or acquisition, and we never use it for advertising or sell it. Humans do not read this data except with your explicit consent, for security purposes, to comply with applicable law, or where the data has been aggregated and anonymised. You may revoke our access at any time from your Google account permissions page.

How We Share Information

We share personal information only with service providers who process it on our behalf to run the Services (such as hosting, email delivery and analytics providers), when required by law or valid legal process, to protect the rights, property or safety of TCM Services, our users or the public, or in connection with a merger, acquisition or sale of assets, in which case we will notify you before your information becomes subject to a different privacy policy.

Data Retention

We keep personal information only as long as needed for the purposes described above or as required by law, and then delete or anonymise it. Account data is deleted within a reasonable period after you close your account or request deletion.

Security

We use reasonable administrative, technical and physical safeguards — including encryption in transit and access controls — to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

Depending on where you live, you may have the right to access, correct, export or delete your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, or to request deletion of your data, contact us at [email protected] and we will respond within the period required by applicable law.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.

International Transfers

We are based in the United States, and information we collect may be processed and stored there or in other countries where our service providers operate. We take steps to ensure such transfers are protected in line with applicable law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date above. Material changes will be communicated through the Services or by email where appropriate.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, email us at [email protected].